Due to the nature of Zero Waste shopping all the food that we sell is unpackaged and as such allergens are inevitably present in our premises. These include, celery, cereals containing gluten, crustaceans, eggs, nuts, fish, lupin, milk, molluscs, mustard, peanuts, sesame, soybeans, sulphur dioxide and sulphites.
We take great care to avoid cross contamination but it is impossible to guarantee. For each product on our site, we have listed allergen information obtained from our suppliers. However, this information is out of our control and should not be taken as a guarantee but simply us doing our best to serve our customers.
If you, a member of your family, or someone that you cook for, has any severe allergies or food intolerances, please alert us before ordering online or before you visit, and let us know which allergens you are looking to avoid and we can advise and give detailed information.
We follow guidelines when it comes to labelling product ingredients. The steps we take are outlined below to reassure you of our practices:-
All products on the website have the full list of ingredients provided to us by the manufacturer so you can make an informed decision at point of purchase.
Any loose items which we package for you will have a full ingredients and allergens list.
If you have any concerns about one of our products please get in touch immediately. We want to ensure our customers remain safe.
Bring your own containers
HOWEVER, your containers MUST be clean, dry and empty before you refill them. We cannot accept liability for food contamination from personal containers.