Our Policies

Organic Dry Food Refill

Please note if you opt to bring your own container it is very important to know when you or I dispense any of the organic dry food range from Spice Drive premises into any of your containers. It is important you are accurate when filling up with the amount you want. Our dry foods cannot be decanted back into our dispensers once they have been inside your containers. All dry foods will have to be paid for. We take allergen and cross contamination serious and cannot accept liability for your errors and this policy is in place for everyone’s safety. Read more at Allergens and Ingredients and Disclaimer.

 

 

 

Drop and Collect Dry Food Policy

DROP: Bring all your clean containers and bags along with your full shopping list. Leave everything with me. I will refill all your containers and bags with your shopping list you left to be completed.
Requirements: Containers must be fit for purpose. Please label clearly all your containers and bags with the contents you want inside them on to the correct container. Be specific, (e.g. ‘Cinnamon sticks’ rather than ‘cinnamon’).
Please Note: All containers will be filled to the top unless you specify the quantity. Dry foods cannot be decanted back into our dispensers once they have been inside your containers and all dry foods will have to be paid for. So please check you leave accurate written information.
COLLECT: Time of your collection of your completed order is the time and day you chose when filling in the information form before payment.

Read more Allergens and Ingredients and Disclaimer

Liquid Refill Policy

Please note if you opt to bring your own container it is very important to know when I dispense any of our liquid refill range from Spice Drive premises into any of your containers. It is important you are accurate when labelling the amount you want. Our liquid refills cannot be decanted back into our dispensers once they have been inside your containers and all liquids  dispensed will have to be paid for. We take allergen and cross contamination serious and cannot accept liability for your errors and this policy is in place for everyone’s safety. 

Please read here Disclaimer and Allergen and Ingredients.

 

 

 

 

Drop and Collect Liquid Refill Policy

DROP: Bring all your clean containers along with your full shopping list. Leave everything with me. I will refill all your containers and bags with your shopping list you left to be completed. Text/call 07534329640 before coming to drop your containers off, to prevent any disappointment. Let me know of a preferred time and day when you would like to drop off your containers, and I will check if that time is available.

Example: If you book a time slot on the 27.10.2024 and paid for your order. you will contact us text or call and arrange to drop off your containers at an agreed time and day before 27.10.2024.
Requirements: Containers must be fit for purpose. Please label clearly all your containers with the contents you want inside them on to the correct container. Be specific, (e.g. ‘Washing Up Liquid rather liquid’).
Please Note: All containers will be filled to the top unless you specify the quantity. All liquid refills cannot be decanted back into our dispensers once they have been inside your containers and all decanted liquid refills will have to be paid for. So please check you leave accurate written information.
COLLECT: Time of your collection of your completed order is the time and day you chose when filling in the information form before payment. 

please read here Disclaimer and Allergens and Ingredients