Our Shop Policies

Organic Dry Food Refill

Please note if you opt to bring your own container it is very important to know when you dispense any of our organic dry food range from Spice Drive premises into any of your containers. It is important you are accurate when filling up with the amount you want. Our dry foods cannot be decanted back into our dispensers once they have been inside your containers and all dry foods will have to be paid for. We take allergen and cross contamination serious and cannot accept liability for your errors and this policy is in place for everyone’s safety. Read more at Allergens and Ingredients and Disclaimer.

Drop and Collect Dry Food Policy

DROP: Bring all your clean containers and bags along with your full shopping list between Monday to Thursday 10am – 2pm. Leave everything with me. I will refill all your containers and bags with your shopping list you left to be completed.
Requirements: Containers must be fit for purpose. Please label clearly all your containers and bags with the contents you want inside them on to the correct container. Be specific, (e.g. ‘Cinnamon sticks’ rather than ‘cinnamon’).
Please Note: All containers will be filled to the top unless you specify the quantity. Dry foods cannot be decanted back into our dispensers once they have been inside your containers and all dry foods will have to be paid for. So please check you leave accurate written information.
COLLECT: At an agreed time within our opening hours whether this is the same day or later in the week. You will receive a text message once your order has been completed.

Read more Allergens and Ingredients and Disclaimer

Liquid Refill Policy

Please note if you opt to bring your own container it is very important to know when you dispense any of our liquid refill range from Spice Drive premises into any of your containers. It is important you are accurate when filling up with the amount you want. Our liquid refills cannot be decanted back into our dispensers once they have been inside your containers and all liquids  dispensed will have to be paid for. We take allergen and cross contamination serious and cannot accept liability for your errors and this policy is in place for everyone’s safety. 

Please read here Disclaimer and Allergen and Ingredients.

Drop and Collect Liquid Refill Policy

DROP: Bring all your clean containers along with your full shopping list between Monday to Thursday 10am – 2pm. Leave everything with me. I will refill all your containers and bags with your shopping list you left to be completed.
Requirements: Containers must be fit for purpose. Please label clearly all your containers with the contents you want inside them on to the correct container. Be specific, (e.g. ‘Washing Up Liquid rather liquid’).
Please Note: All containers will be filled to the top unless you specify the quantity. Liquid refills cannot be decanted back into our dispensers once they have been inside your containers and all liquids will have to be paid for. So please check you leave accurate written information.
COLLECT: At an agreed time within our opening hours whether this is the same day or later in the week. You will receive a text message once your order has been completed.

please read here Disclaimer and Allergens and Ingredients